{"id":38,"date":"2025-12-22T14:27:40","date_gmt":"2025-12-22T14:27:40","guid":{"rendered":"https:\/\/mafson.store\/?page_id=38"},"modified":"2025-12-23T11:06:53","modified_gmt":"2025-12-23T11:06:53","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/mafson.store\/?page_id=38","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n<p>At&nbsp;<strong>Mafson LTD<\/strong>, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your item(s) under the terms below.<\/p>\n\n\n\n<p><strong>Returns<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may return most new, unused items within 14 days of delivery.<\/li>\n\n\n\n<li>Items must be in their original condition and packaging.<\/li>\n\n\n\n<li>Custom-cut or specially manufactured items may not be eligible for return (unless faulty or damaged).<\/li>\n\n\n\n<li>There is no restocking fee.<\/li>\n\n\n\n<li><strong>Return shipping costs<\/strong>:\n<ul class=\"wp-block-list\">\n<li>For change-of-mind returns, customers are responsible for the cost of return shipping.<\/li>\n\n\n\n<li>For faulty, damaged, or incorrect items, Mafson LTD will cover the cost of return shipping.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Refunds<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once we receive and inspect your return, we will issue a refund to your original payment method.<\/li>\n\n\n\n<li>Refunds are typically processed&nbsp;<strong>within 2 working days<\/strong>&nbsp;after receipt of the returned goods.<\/li>\n\n\n\n<li>Shipping costs are non-refundable unless the return is due to our error or the item is faulty.<\/li>\n<\/ul>\n\n\n\n<p><strong>Exchanges<\/strong><\/p>\n\n\n\n<p>If you need a different size or product, please return the original item and place a new order.<\/p>\n\n\n\n<p><strong>Damaged or Incorrect Items<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your order arrives damaged or you receive the wrong item, please contact us within 24 hours.<\/li>\n\n\n\n<li>We may request photographs of the item and packaging.<\/li>\n\n\n\n<li>We will arrange a replacement or refund at no extra cost to you.<\/li>\n<\/ul>\n\n\n\n<p><strong>How to Return an Item<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email us at\u00a0<a href=\"mailto:sales@mafson.store\">sales@mafson.store<\/a>\u00a0with your order number and reason for return.<\/li>\n\n\n\n<li>Package the item securely and send it back using a trackable shipping service.<\/li>\n\n\n\n<li>We will notify you once your return has been received and processed.<\/li>\n<\/ul>\n\n\n\n<p><strong>Contact Information<\/strong><\/p>\n\n\n\n<p><strong>Business Hours<\/strong>: Monday\u2013Friday, 9:00am \u2013 4:00pm<br><strong>Telephone<\/strong>:\u00a0<a href=\"tel:00441143609100\">00441143609100<\/a><br><strong>Email<\/strong>:\u00a0<a href=\"mailto:sales@mafson.store\">sales@mafson.store<\/a><br><strong>Registered Address<\/strong>: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At&nbsp;Mafson LTD, we want you to be completely satisfied with your purchase. If for any reason you are not happy, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mafson.store\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38"}],"version-history":[{"count":2,"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":473,"href":"https:\/\/mafson.store\/index.php?rest_route=\/wp\/v2\/pages\/38\/revisions\/473"}],"wp:attachment":[{"href":"https:\/\/mafson.store\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}